Have you recently received a phone call from someone claiming to be from Dynata? Perhaps they asked you a few questions and mentioned that they wanted to hear your opinion as part of a survey. If you’re still uncertain whether they are scammers, rest assured that they are a legitimate company.
So, why do they call you? What are the chances of these calls being scams? And is there a way to stop receiving them?
A Brief Introduction to Dynata
Dynata is a reputable company and a global leader in providing first-party data. Its origins trace back to 1999 when it was known as e-Rewards Services. Over the years, through various acquisitions and mergers, the company transformed into Dynata following its final merger in 2018.
Dynata’s main focus is market research, helping brands and businesses gain insights into customer behavior and refine their strategies based on the collected data. They conduct surveys to gather public opinions about products and services, selling this valuable information to clients who seek a deeper understanding of the market.
Why Does Dynata Contact You?
Dynata, being a research company, reaches out to you in order to invite you to participate in their research studies. The content of these calls can vary widely, ranging from surveys about specific products or services to inquiries about your preferred political candidate for an upcoming election. It’s important to note that they do not engage in any sales pitches during these calls.
Does Dynata Provide Compensation to Survey Participants?
After reviewing Dynata’s official website, we were unable to find any information regarding rewards or compensation for survey participants. Recent reviews on Trustpilot indicate that surveys may promise rewards, but participants often do not receive them.
Although there are a few rare instances where individuals claim to have received gift cards after completing surveys, such occurrences are not common. Even if a survey suggests that you will be rewarded for your participation, there is no guarantee that you will actually receive any form of compensation.
What Do People Say About Dynata?
Dynata, despite having a commendable mission statement and reputable clients like Amazon, Spotify, and Nestle, has received mixed reviews on Trustpilot. Reviewers have raised several concerns, including:
- Continued contact from Dynata even after opting out of surveys.
- Lengthy survey completion times, sometimes exceeding an hour.
- Receiving calls from the company during after-hours or late at night.
- Persistent calls despite being on the company’s no-contact list.
Based on the feedback gathered from Trustpilot reviews, it is clear that people are generally dissatisfied with Dynata, with very few positive reviews. This raises the question of whether investing your time in completing their surveys is worthwhile.
Should You Participate in Dynata Surveys?
While participating in Dynata surveys is not mandatory, it provides an opportunity for you to have an impact. By sharing your opinions and experiences regarding products and services, you can contribute to the improvement of brands and their strategies. Your feedback, along with that of numerous other customers, may influence future product enhancements and the overall quality of services provided. Thus, participating in their surveys can indirectly benefit you by potentially leading to the development of better products and services.
However, it is important to consider certain factors before deciding to participate. If you have no experience with a particular product or service, lack knowledge on the topic being discussed, or are uncomfortable divulging personal information, it is advisable to refrain from participating in the survey.
Can Calls From Dynata Be a Scam?
Dynata is a reputable company with a long-standing history, making it highly legitimate. However, due to its wide reach and recognition, scammers may attempt to deceive individuals by posing as representatives of Dynata.
How can you differentiate these scam calls? By paying attention to the questions asked, you can identify potential scams. Here are some tips to consider:
- Personal information: Genuine Dynata representatives will never ask for personal and confidential details like your social security number or credit card information. If you are requested to provide such information, it is likely a scam.
- Pressure and insistence: Dynata representatives respect your choice to decline answering specific questions. Scammers, on the other hand, may persistently try to extract information from you, displaying forced and pleading behavior.
- Device access: Legitimate Dynata representatives will not ask for remote access to your device. Scammers, however, may request access under the pretense of live product testing or feedback. It is advisable to avoid granting remote access to unknown individuals.
- Sales pitches: Dynata does not engage in selling products or services directly to you. If someone claiming to be from Dynata contacts you with offers to purchase something, exercise caution as it may be a scam.
- Survey fees: Dynata does not charge participants for taking surveys. If you are asked to pay a fee to ensure your feedback counts, it is likely a scam.
If you receive a suspected scam call, it is important to report it to the company so that appropriate legal actions can be taken against the scammers. To further verify the caller’s identity, reverse phone lookup services can provide additional information.